Simply browse our site, add items to your basket, and head to checkout. Follow the steps to enter your delivery details and complete payment securely.
We’ve opted to use PayPal with our site. This is for security, speed and convenience
Yes – we use secure payment providers and do not store your card details. All transactions are encrypted and handled by trusted services like PayPal.
We aim to dispatch all orders within 24 hours (excluding weekends and public holidays). You receive a confirmation email once your order has been shipped.
We use a range of reliable couriers depending on the item type, size, and destination. We reserve the right to choose the most appropriate courier for your delivery.
Yes – free delivery is available on selected items. This will be clearly stated on the product page. For more specialised or oversized items, a delivery fee may apply. All charges are shown at checkout.
Most UK deliveries arrive within 2-5 working day after dispatch. Delivery times may vary depending on the courier and your location.
Where tracking is available, we’ll send you a tracking number in your dispatch confirmation email.
Please double check your address before completing your order. If you notice a mistake after purchase, contact us immediately.
We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
If the courier is unable to deliver your item, they may leave a card, attempt redelivery or return the parcel to us. In the even of a return, we may need to charge for redelivery or issue a refund minus the shipping costs.
Yes – If you’re not satisfied with your purchase, please refer to our returns policy. Items must be returned in their original condition.
Please note: some items (e.g. personalised, hygiene-related or perishable goods) may not be eligible for return.
Please note: some items (e.g. personalised, hygiene-related or perishable goods) may not be eligible for return.
Contact us via our contact page with your order number and reason for return. Once we receive and inspect the item, we’ll process your refund.
Absolutely! We bring the surprise and excitement of a traditional Bootsale online. Our ever-changing selection means that you never quite know what gem you might find!
Not at the moment – but stay tuned. We may open up seller opportunities in the future.
You can reach us anything through our contact page and we’ll get back to you as soon as possible.
Get in touch via our contact page and we’ll be happy to help.
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